Return policy
At SmartGadget, we want your shopping experience to be satisfactory. That's why we offer a simple and transparent return and exchange process:
Delivery time : 30 calendar days from receipt of order (no charge for domestic returns; international shipments may incur additional charges).
Requirements :
- Products in perfect condition (with original packaging and accessories).
- For defective items: Send the order number and photos of the problem to info@smartgadget-goodies.com
Free process :
- Free home pickup (please request it by sending your order number to the same email address).
- If you prefer to send it yourself: address in Torremolinos, Málaga (shipping costs are your responsibility).
Refunds :
- They will be processed using the same payment method, after verifying the refund.
Changes :
- Contact us to confirm availability (*+34 664 57 44 38* or email).
Customer Service :
- Available Monday to Friday (9:00–18:00) at the phone number or email indicated.
👉 All management is easily done from your Shopify account.
Buy with confidence, enjoy with peace of mind.
Note: Policy subject to detailed conditions. Excludes personalized or obviously worn products.